Privacy Policy

 

Last updated: August 2026

ROAR Training respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we may collect, how we use it, how we protect it and the choices you have regarding your personal information.

​

1. Information We May Collect

When you contact ROAR Training, book a course, make an enquiry or use our website, we may collect information including:

​

• Your name

• Telephone or WhatsApp number

• Email address

• Company name, where applicable

• Information relating to your training enquiry or booking

• Course attendance and certification information

• Messages or correspondence you send to us

• Basic website usage information such as IP address, browser type, device information and pages visited

 

We only collect information that is reasonably necessary to provide our services, respond to enquiries and operate our business.

​

2. How We Use Your Information

 

We may use your personal information to:

​

• Respond to enquiries

• Arrange and manage training bookings

• Communicate course dates, locations and requirements

• Provide training services

• Prepare and issue training records or certificates

• Communicate with companies arranging training for employees

• Provide customer support

• Maintain appropriate business and training records

• Improve our website and services

• Comply with legal, regulatory or safety requirements

• Prevent fraud, misuse or security problems

​

Where required by law, we will obtain your consent before using your information for marketing purposes.

​

​

3. WhatsApp and Email

 

ROAR Training may communicate with customers through WhatsApp, email, telephone or other communication services when responding to enquiries or managing training bookings.

​

If you contact us through WhatsApp or another third-party service, your information may also be processed by that service in accordance with its own privacy policy.

​

You can ask us to stop sending non-essential communications at any time.

​

​

4. Cookies and Website Information

 

Our website may use cookies and similar technologies to help the website operate correctly, understand how visitors use the site and improve its performance.

​

Some cookies may be provided by third-party services used on our website, including website hosting, analytics or other functionality.

​

Where required, visitors will be given the opportunity to accept or reject non-essential cookies.

​

You can also control cookies through your browser settings.

 

5. Wix

 

Our website is created and hosted using Wix.

​

Information submitted through the website may therefore be processed or stored using Wix systems and infrastructure.

​

Wix may process information in accordance with its own privacy and security policies.

 

6. Sharing Your Information

 

ROAR Training does not sell your personal information.

​

We may share information with trusted service providers where reasonably necessary to operate our business or provide our services, including:

​

• Website and technology providers

• Communication providers

• Payment providers, where applicable

• Training administration or certification providers, where applicable

• Professional advisers

• Government, regulatory or law-enforcement authorities where required by law

​

We only share information where there is a legitimate business, contractual or legal reason to do so.

 

7. International Data Processing

\

Some of the services we use may process or store information outside the Philippines or outside the country in which you are located.

​

Where personal information is transferred internationally, we take reasonable steps to ensure that it is handled appropriately and in accordance with applicable data-protection requirements.

 

8. How Long We Keep Your Information

 

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

​

Certain training, certification, financial or business records may need to be retained for longer periods where required for operational, legal, accounting or regulatory purposes.

 

When information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it.

​

9. Security

 

ROAR Training takes reasonable organisational and technical measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

​

However, no website, email system or internet transmission can be guaranteed to be completely secure.

 

10. Your Privacy Rights

 

Depending on the laws that apply to you, you may have rights concerning your personal information, including the right to:

​

• Ask what personal information we hold about you

• Request access to your personal information

• Request correction of inaccurate information

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

• Request deletion or blocking of information where legally applicable

• Raise a concern or complaint regarding the way your information is handled

​

The Philippine Data Privacy Act recognises rights including being informed about processing and obtaining access to personal data. 

​

11. Children

 

ROAR Training’s training services are intended for adults and we do not knowingly use our website to collect personal information from children for marketing purposes.

 

12. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology or legal requirements.

 

The latest version will always be published on this page.

 

13. Contact ROAR Training

 

If you have questions about this Privacy Policy or would like to make a request concerning your personal information, please contact:

​

Training & Bookings: ab@roarflt.com
Corporate Enquiries: bookings@roarflt.com
Website: www.roarflt.com